F.A.Q

1. What is Eureka Labs? Eureka Labs is a brand dedicated to providing innovative smart home appliances that enhance your daily life. Our products are designed to make your home smarter, more convenient, and more efficient.

2. How do I place an order? Placing an order with us is easy! Simply browse our product catalog, select the item you want, add them to your cart, and proceed to checkout. Follow the prompts to provide your shipping information and payment details to complete your order.

3. What payment methods do you accept? We accept major credit cards (Visa, MasterCard, American Express) via PayPal & Stripe for secure and convenient online payments.

4. What is your return policy? We want you to be completely satisfied with your purchase. If you are not happy with your product, you can return it within 20 days of receiving it for a full refund or exchange.

5. How do your warranties work? Each Eureka Labs product comes with a manufacturer's warranty that covers defects in materials and workmanship. Warranty periods may vary by product. 

6. Do you offer international shipping? Yes, we offer international shipping to select countries. Shipping fees and delivery times may vary based on your location. During checkout, you can enter your address to see the available shipping options.

7. Can I cancel or modify my order after it's been placed? If you need to make changes to your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that changes may not be possible if your order has already been processed for shipment.

8. How do I contact customer support? You can reach our customer support team by  using the contact form on our Contact Us page. We strive to respond to all inquiries within 24 hours.

If you have any more questions, don't hesitate to reach out to us. We're here to make your shopping experience smooth and enjoyable!